Frequently Asked Questions (F.A.Q.)
The Overseas Workers Welfare Administration (OWWA) is an attached
agency of the Department of Labor and Employment (DOLE).
It is the lead government agency tasked to protect and promote the welfare and
well-being of Overseas Filipino Workers (OFWs) and their dependents.
Being a membership institution, OWWA’s programs, projects and services are
geared towards safeguarding and promoting the welfare and interests of its members.
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What are OWWA’s vision and mission?
OWWA develops and implements responsive programs and services while
ensuring fund viability towards the protection of the interest and promotion of the welfare of its member-OFWs.
OWWA is the lead membership welfare institution that serves the interest and welfare
of member-Overseas Filipino Workers (OFWs).
OWWA commits to a fund stewardship that is transparent, judicious, and responsive
to the requirements of the member-OFWs.
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What are OWWA’s mandates and objectives?
The agency has a two-fold mandate:
a. Delivery of welfare services and benefits; and
b. Ensuring capital build-up and fund viability
Objectives:
a. Protect the interest and promote the welfare of OFWs in recognition of their
valuable contribution to the overall development effort;
b. Facilitate the implementation of the provisions of the Labor Code concerning
the responsibility of the government to promote the well-being of OFWs;
c. Provide social and welfare services to OFWs, including insurance, social work
assistance, legal assistance, cultural services, and remittance services;
d. Ensure the efficiency of collection and the viability and sustainability of the fund
through sound and judicious investment and fund management policies;
e. Undertake studies and researches for the enhancement of their social, economic
and cultural well-being; and
f. Develop, support and finance specific projects for the welfare of OFWs.
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What workers assistance and on-site services are available?
The OWWA provides and sustains assistance to all its members in all its regional
and overseas offices.
Services that may be availed of on-site include:
1. Locating missing OFWs;
2. Providing information and guidance;
3. Psycho-social counseling and conciliation services;
4. Medical and legal assistance, outreach missions, and training, among others.
On behalf of the OFW, the OWWA may provide appropriate representation with
employers, agents and host authorities.
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What constitutes OWWA’s fund source?
OWWA’s fund is a single trust fund pooled from the US$25.00 membership contributions
of foreign employers, land-based and sea-based workers, investment and interest income, and income from other sources.
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Who compose the OWWA Board of Trustees?
OWWA is administered by the Board of Trustees through the Secretariat headed by the
Administrator as the Chief Executive Officer and assisted by two Deputy Administrators.
The Board of Trustees is the policy making body. It is a tripartite body with twelve
(12) members representing the Government, management, and labor-OFW. Pursuant
to RA 8042, a representative from the women sector was included.
Below are the current members of the Board of Trustees:
Hon. Rosalinda Dimapilis-Baldoz – Secretary of Labor and Employment and Chairman
Hon. Carmelita S. Dimzon – Administrator and Vice-Chairman
Members:
Hon. Danilo P. Cruz – Undersecretary, DOLE
Hon. Esteban B. Conejos – Undersecretary, DFA
Hon. Carlos S. Cao, Jr. – Administrator, POEA
Hon. Luz M. Cantor – Assistant Secretary, DBM
Hon. Gil S. Beltran – Undersecretary, DOF
Hon. Victorino F. Balais – Representative, Labor Sector
Hon. Rene Y. Soriano – Representative, Management Sector
Hon. Ermie L. Garon - Representative, Land-Based Sector
Hon. Estrella D. Añonuevo – Representative, Women’s Sector
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Does OWWA have field offices?
Yes. To deliver its programs, benefits and services to the OFWs and their families,
OWWA has set up Field Offices overseas and in the regions. To date, OWWA
has 35 posts in 25 countries overseas and 17 Regional Welfare Offices in the country.
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How can one become a member of OWWA?
The OWWA is a membership institution. As such, its programs, projects and
services are geared towards safeguarding and promoting the welfare and interests of its members.
For a US$25.00 membership contribution, an OWWA member is entitled to various
benefits and services. Membership in OWWA may be obtained in two ways:
1. By enrollment upon processing of contract at the POEA; and
2. By voluntary registration of a would-be member at job sites overseas.
Effectivity
OWWA membership, either through the compulsory or voluntary coverages,
shall be effective upon payment of membership contribution, until expiration of the employment contract.
Voluntary membership
In case of voluntary members who register on-site, membership shall not exceed two (2) years.
Renewal
Membership shall be renewed upon payment of contribution on contract renewal /
issuance of new contract. In the case of voluntary membership, coverage shall be renewed
upon payment of contribution.
Proof of membership
The names of all OWWA members are maintained by the OWWA and the Philippine
Overseas Employment Administration (POEA) in a database which is updated regularly.
Members are issued an Official Receipt upon payment of contribution. They shall likewise
be issued an OWWA e-Card.
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What are OWWA’s healthcare and disability/death benefits?
Duly registered OWWA members are entitled to the HealthPro expanded
medical/health program, as well as the Medical Rehabilitation Program.
A. Life/Accident Coverage
A member is covered for the duration of his employment contract. The coverage
includes P100,000.00 for natural death and P200,000.00 for accidental death.
B. Disability and Dismemberment Benefit
A member shall be entitled to disability/dismemberment benefits ranging from
P2,000.00 to P50,000.00.
C. Total Disability Benefit
In case of total permanent disability, a member shall be entitled to P100,000.00
D. Burial Benefit
A burial benefit of P20,000.00 shall be provided in case of the member’s death.
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What are the requirements for claiming insurance and burial benefits?
Basic Requirements for Life Insurance, Disability, Dismemberment and Burial Benefits:
1. Passport (for Land-based OFW), and Seaman’s Service Record Book (for Sea-based OFW)
2. Certificate of Membership issued by the OWWA Membership Processing Center (MPC)
3. OFW/Seaman’s undertaking executed by claimant (for Death claim)
Documentary Requirements for Life Insurance Benefits:
1. Original Death Certificate issued by Local Civil Registrar (LCR) or Authenticated
by National Statistics Office (NSO) or Foreign Death Certificate for OFW who died
abroad and accident report for death due to accident
2. Burial Permit
3. Official receipt of funeral expenses
4. ID picture of claimant (2 pieces)
5. Any of the following applicable documents certified by LCR or NSO:
-Marriage certificate – if claimant is the spouse
-Birth certificate of OFW – if claimant is the mother or father
-Birth certificate of child and death certificate of deceased spouse, if claimant is the child
-Certificate of no marriage
In the absence of birth/marriage certificate, the following must be submitted:
1. Certificate from LCR that fact of marriage/birth is not recorded in the civil registry
2. Baptismal/Marriage certificate certified by the Parish priest /office
3. Affidavit of two (2) disinterested persons re: facts of birth/marriage and
claimant’s relationship to the deceased
Documentary Requirements for Disability Benefit
1. Foreign medical certificate
2. Medical certificate issued by the local attending Physician with medical
examination procedure, e.g., X-ray, MRI, CT Scan
3. Accident report
Releasing Requirements
Any two (2) (original and valid copy) of the following:
1. Passport
2. Office ID
3. Postal ID
4. Driver’s license
5. Original NBI clearance
6. Senior Citizenship ID
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What are the components of OWWA’s education and training programs?
An OFW OWWA member may avail for himself/herself or his/her duly
designated beneficiary any of the following scholarship programs,
subject to a selection process and accreditation of participating institutions.
1. Education for Development Scholarship Program (EDSP)
The Education for Development Scholarship Program is a scholarship
grant offered to qualified beneficiaries/dependents of OWWA member-OFWs
who intend to enroll in any 4 to 5-year baccalaureate course.
It is given in the form of a financial assistance amounting to P 30,000.00 per semester.
The OWWA pays the tuition fee directly to the school and releases the remaining amount
upon the scholars’ submission of grades for the semester.
OFW Dependents Scholarship Program (OFW DSP). OWWA provides financial
assistance of Php 20,000.00 per year to poor but deserving dependents of
OFWs with a monthly salary of not more than US$400.00/month. Qualifiers enroll
in a four- to five-year baccalaureate or associate course leading are entitled
to a baccalaureate or associate degree in a state college or university.
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2. Skills-for-Employment Scholarship Program (SESP)
The Skills for Employment Scholarship Program is a scholarship program that
the OWWA offers in coordination with the Technical Education and Skills
Development Authority (TESDA), to land-based or sea-based OWWA
member-OFW’s or their dependents/beneficiaries.
A qualified applicant may avail of either a one-year technical or a six-month
vocational course offered following the regular school year calendar.
Upon receipt of the scholarship voucher, the grantee may enroll in any
TESDA-registered program. Program choices shall be supportive of the
land – and sea-based skills requirement. Financial assistance for a one-year program
is P14,500.00 while for a six-month program is P7,250.00.
The amount of financial assistance will be paid directly to the training institution.
If the tuition fee is more than the financial assistance, the scholar will shoulder
the difference. If the tuition fee is less, the difference will be given to the scholar upon
completion of the course.
Course offerings include: agriculture and fishery; processed food and
beverages; tourism (hotel and restaurant); decorative crafts and ceramics;
gifts, toys and housewares; jewelry; metals and engineering;
furniture and fixtures; garments; construction; communication/electronics/information
technology; maritime; land transport; health, social services; and other community,
social and personal services.
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3. Seafarer’s Upgrading Program (SUP)
The Seafarers’ Upgrading Program is intended to provide OWWA-member seafarers
job-related training in priority maritime courses identified by the Maritime Training
Council. It is designed to upgrade the skills, and develop the expertise of Filipino
seafarers in accordance with technological advancements and international maritime
standards.
Beneficiaries under the SUP receive from OWWA financial assistance for training costs,
ranging from a minimum of PhP 1,200.00 to a maximum of PhP 7,500.00. These
amounts are inclusive of meal and transportation allowances in the case of trainees referred to
the National Maritime Polytechnic (NMP).
Filipino seafarers who are active OWWA members may avail of the program.
Beneficiaries may subsequently avail of the SUP after payment of three (3)
additional membership contributions and if training is availed of within the
prescribed period.
The Seafarers’ Upgrading Program is intended to provide OWWA-member seafarers
job-related training in priority maritime courses identified by the Maritime Training
Council. It is designed to upgrade the skills, and develop the expertise of
Filipino seafarers in accordance with technological advancements and international
maritime standards.
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4. DOLE-OWWA Tulay Microsoft Project
In partnership with Microsoft Philippines, the Department of Labor and Employment
(DOLE) and OWWA has launched Tulay or Bridge Education Program, which provides
OFWs IT training and access to technology that will enable them and their families
to communicate through the internet.
The Tulay or Bridge Education Program is a part of Microsoft’s Unlimited Potential
(UP), a global initiative aimed at providing technology and skills for underserved
individuals. OFWs and their families learn the basics of computer applications
such as MS Word, Powerpoint, Excel as well as internet and e-mail use at the
Community Technology Learning Centers (CTLC).
Through Tulay, the OWWA expects OFWs to gain IT skills that will enhance their
work, thus increasing their value in the workplace. These new IT skills can further
help them become more competitive in pursuing a career in the country upon their return.
The project also aims to address the primary issue of family disintegration.
It is hoped that through the project, problems arising form OFWs’ prolonged
separation from their families will be greatly minimized and as it mitigates the
social impact of being away from home because of the accessibility and ease
of using technology to connect and communicate to loved ones at home.
The CTLCs being maintained and operated by DOLE-OWWA are located at
the OWWA Central Office, OWWA Satellite Office in POEA, OWWA Regional
Welfare Offices as well as OWWA overseas posts in Riyadh (KSA), Hong Kong,
Taichung (Taiwan), Rome and Milan (Italy)
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5. Tuloy-Aral Project
The Tuloy-Aral Project was launched in December 2004 with the objective of
assisting the children of less fortunate former OFWs as well as other poor and
needy elementary and high school children.
The DOLE and the OWWA regional offices, with the assistance of DSWD,
identify children of former OFWs needing financial assistance to send to school.
The DSWD or DOLE/OWWA prepares a family profile that shall serve as the basis
for the selection of the beneficiary.
The Philippine Overseas Labor Offices (POLOs) are tasked to promote and identify
OFWs who are successful, financially stable and in good standing to act as
prospective sponsoring parents. OFW organizations may also volunteer to act as
sponsor parents.
Identified sponsoring parents are requested to provide a US$ 100.00 financial
support per year to the child-beneficiary to enable him/her to continue his/her
elementary or high school education. The amount will help cover for expenses
such as books, school supplies, materials for projects, transportation, authorized
school contributions, and allowance for the whole school year.
The OWWA Family Welfare Officers monitor each child’s progress in school.
The Tuloy-Aral project is nationwide in coverage as it is being replicated in each
region of the country.
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What is the Bridging Program?
The Bridging Program is a scholarship grant given to qualified graduates
of BS Mechanical Engineering and BS Electrical Engineering who wish to pursue
a BS Marine Engineering course.
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What are the privileges, eligibility and documentary requirements for
OWWA EDSP?
Scholarship Privileges
1. Financial assistance amounting to P 30,000.00 per semester
2. The scholar may choose his / her desired program/course offered by a
CHED-accredited college or university
3. Scholarship shall continue until completion of the course (4-5 years),
regardless of the status of OFW membership provided the Scholarship Agreement is complied with
Eligibility Requirements
1. Must be a child of a married OWWA member or brother / sister of an
unmarried OWWA member
2. Must be 21 years old or below
3. Must be a Filipino citizen
4. Be in good health and with good moral character
5. Must have an average grade of at least 80% and belong to the upper 20%
of the graduating class
Documentary Requirements
1. Accomplished application forms (2 sets)
2. 1″x 1″ ID pictures (2 copies)
3. Proof of relationship to Member (copy of Birth Certificate of applicant and
of the Member if related as brother or sister duly certified by the Local Civil Registrar or NSO)
4. Form 137 or Transcript of Records with Principal’s Certification on Scholastic Standing
5. Proof of OWWA membership (i.e. Official Receipt of OWWA Contribution/Certification from
OWWA Membership Processing Center)
6. Health Certificate attesting to physical fitness of applicant (Form B)
7. Certificate of Good Moral Character issued by the School Principal/Guidance Counselor (Form C)
8. Certification that applicant belongs to upper 20% of graduating class issued by school
principal (2 sets)
9. Statement of applicant that he/she has not earned units in any post-secondary /
undergraduate course (Form E)
10. Sworn Statement that he/she has no pending application for resident immigrant
status in any country and does not have dual citizenship signed by parent or legal guardians (Form F)
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What are the eligibility and documentary requirements for the Skills-for-
Employment Scholarship Program (SESP)?
Qualified beneficiaries/dependents
1. Child not older than 21 years old or spouse of a married OFW
2. Brother/sister not older than 21 years old of an unmarried OFW
Availment Requirements
1. Must be an active OWWA member (land-based or sea-based) or beneficiary/dependent
of an active OWWA member
2. Must pass the TESDA qualifying examination or Multiple Aptitude Battery Test (MABT)
on the program of choice
3. Have at least one (1) recorded membership contribution
For subsequent availments, three (3) additional membership contributions are required.
After completing the course, must submit for competency assessment and
certification administered by TESDA or its accredited testing center.
Documentary Requirements
1. Accomplished application forms (2 sets)
2. 1″x1″ ID pictures (2 copies)
3. Form 137 / HS Report Card or Transcript of Records/ official copy of grades
4. Proof of OWWA Membership: official receipt of OWWA contribution / OFW E-Card
5. If a Member’s beneficiary: proof of relationship to OWWA member (e.g. copy of
marriage contract and/or birth certificate of both OFW and applicant- dependent duly
certified by the Local Civil Registrar)
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What are the requirements for the Seafarer’s Upgrading Program (SUP)?
Availment and Documentary Requirements:
All Filipino seafarers who are OWWA members are entitled to avail of the program
once every three (3) contributions. Availment may be assured upon first (1st) payment.
Documents required are:
1. Accomplished application form
2. Seamen’s Identification and Record Book (SRIB)
3. Poof of OWWA Membership (Official Receipt of Contribution)
4. 1″x1″ photo (2 copies)
5. Latest residence certificate
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What is the Repatriation Program?
OWWA members may avail of official OWWA assistance to return to the Philippines in
a situation of emergency or distress. This includes provision of services to facilitate
immediate repatriation of distressed OFWs, medically-ill OFWs, human remains, etc.
like airport assistance, domestic transport, temporary shelter, etc.
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What is the Reintegration Program?
The Reintegration covers two (2) major components – economic and psycho-social components.
The economic component on the other hand, includes social preparation programs for livelihood
projects or community-based income generating projects, skills training and credit facilitation
and lending. At present, the economic component has two (2) loan programs: the OWWA-NLSF
Livelihood Development Programs for OFWs (LDPO) and the OFW Groceria Project.
The psycho-social components includes community organizing program or organizing of
OFW family circles and services like social counseling, family counseling, stress
debriefing, and training on capacity building, value formation, etc.
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What is the OWWA-NLSF Livelihood Development Program?
This program is a joint undertaking of OWWA and National Livelihood Support Fund (NLSF). to
address the economic component of the OFW Reintegration Program.
It is meant to further improve access to entrepreneurial development opportunities and credit
facilities to OFWs, their families, and organizations.
Enterprises may include:
(a) trading (general merchandise and buy and sell, etc.);
(b) services (repair shops, restaurants, parlors, etc.);
(c) manufacturing (meat/fruit processing, shoes, etc.); and
(d) agri-business (tilapia culure, piggery, poultry, etc.).
The OWWA-NLSF Livelihood Development Program currently has the Collateral Loan Window
for individual and group borrowers.
Acceptable Purposes of Loan
1. Working capital – for purchase of merchandise goods and/or raw materials
2. Business assets acquisition (except lot) – for purchase of machines/equipment
3. Business site construction or improvement
Eligible Borrowers
1. Member-OFWs and former member-OFWs
2. Their immediate family members (one family member per one OFW)
3. For married OFWs: spouses or children of legal age
4. For single OFWs: parents or siblings of legal age
5. OWWA LDPO beneficiaries with good repayment records
6. Legally organized groups of OFWs (partnerships / corporations, OFW organizations /
associations / cooperatives & federations)
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What are the loan packages and requirements under the OWWA-NLSF Livelihood
Development Program
1. Collateral Loan Window
* Individuals or Partnerships with less than five (5) members are entitled to a maximum of
P 200,000.00 each member
* Service Fee = Four percent (4%)
* Facilitation Fee = Three percent (3%)
* Total interest rate per annum plus fees not to exceed 16%
Loan Requirements
For Individual Borrowers
1. Proof of OWWA Contribution (passport with POEA-LAC stamp, information sheet from
OWWA, POEA-attested Employment Certificate, or E-card)
2. Business Plan / Project Feasibility Study
3. Financial Statement in case of existing business
4. Business permit / license (pre-release condition)
5. Collateral papers (REM or chattel mortgage)
Additional Requirements if availee is an immediate family member:
1. Marriage Contract and consent (for married borrowers)
2. Birth Certificate and authorization (for single OFWs)
For Group Borrowers
1. Proof of OWWA Contribution at least among officers
2. Business Plan
3. Financial Statement in case of existing business
4. Collateral Papers / Ownership Titles
5. Promissory Note for Non-collateral Loan Window
6. Registration with Securities and Exchange Commission (SEC) for partnerships &
corporations; Cooperative Development Authority (CDA) for cooperatives; and Department of
Labor and Employment (DOLE) for associations.
7. Basic organizational instruments:
- 7.1 Articles of Incorporation for corporations
- 7.2 Ratified group By-Laws or Mutually Agreed Term for partnerships
- 7.3 Articles of Incorporation for cooperatives
- 7.4 Constitution and By-laws for associations
8. Board resolution or group/partnership resolution specifying intent to undertake a
group/partnership project or expand a group/partnership project using capital to be borrowed
from the OWWA-NLSF-LDPO
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How can one apply for a loan under OWWA-NLSF Livelihood Development Program?
Loan applications may be filed at all OWWA Regional Welfare Offices together with the following
standard requirements:
1. Accomplished application form (with 2×2 picture)
2. Sketch and routes of residence and/or business site
3. Other requirements if applicable:
* Price quotation
* Bill of materials or building plan
Assets Acceptable as Collateral and Required Documents (For Collateral Loan Window)
1. Real Estate Property
Unmortgaged with no delinquent realty tax and with appraised value of not less than the loanable
amount.
2. Chattel / motor vehicles / machines / equipment (brand new up to 3 years)
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What is the Model OFW Family of the Year Award?
The Model OFW Family of the Year Awards (MOFYA) is a medium for recognizing the
achievements of OFWs and their families in managing the impact of overseas employment
in family life. It serves as a strategic mechanism for exemplifying the best practices of OFW
families towards optimizing the gains of migration.
The Award also recognizes the ultimate results of OFW family success in terms of
enterprise development and generation of employment opportunities.
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What is the story behind OWWA’s Logo?
The LOGO was designed in 1981 by Mr. Paeng Asuncion, using
a Greek capital letter Delta (visually denoting a triangle or a
pyramid), which symbolizes CHANGE that may occur progressively,
step by step, or rapidly, on a broadening base that supports a
concomitant upward trend.
The vertices (points) of the triangle are coherent with the concept
of “trinity”, implying the union of the key stakeholders:
the government, in partnership with OFWs, and the private sector.
The red, white and blue represent the colors of the Philippine flag, emphasizing the true spirit of the
world-class Filipino worker.
The inner ring represents the world destinations of the Overseas Filipino Workers (OFWs). It visually
implies the upper half of a rising sun and pouring rain in the lower half.
The sun represents energy, life-giving force, warmth and sustenance. The rain represents the
sun’s complement in the life-giving force.
The sun and the rain also represent the favorable and adverse conditions encountered by the
expatriate Filipino workers in the overseas job-sites.
Both sun and rain symbolize the gains and pains of OFWs, the concerns centering on the welfare
and well-being of OFWs and their families.
OWWA strives to provide timely and responsive interventions: 24 hours, seven days a week with
assured quality standards. It goes with our motto: “UMULAN MA’T UMARAW…. ANG OWWA AY
MAASAHAN”.
Good am mam/sir pano po mg reneW NG po ang OEC? THNK U
ReplyDeleteMaam/sir,maayong gabii diha sa inyo.follow up ko usab sa ako mga requirements na nasubmitted nako diha sa dole/owwa akap.katong pitsa mayo 10 ako nag pasa diha sa dole/owwa akap.naa pa kaha ako pag asa na makakuha sa dole/owwa akap na ihahandog gikan diha sa inyo.more than 4months na ako na stand Bay diri sa pinas tingog sa nahitabo karon covid 19.sana nasabtan ko ninyo ma'am/sir.kung my maiitulong niyo Naman sa akin.daghan kaayo salamat ma'am/sir.malaking bagay na po pang araw araw Kung ma bigyan niyo po ako.lalo na Ang ako mga ginikanan na ako gitabangan sad karon nahitabo na covid 19.ubos na talaga ma'am/sir.daghan salamat diha sa inyo tanan.amping pirme kamo diha.godbless.ako si Annel Mari S.Sarga.
ReplyDeleteGood day. Mam or Sir, what is the procedure to claim death benefits and whst is the requirements thank you and pls reply.
ReplyDeleteGood day maam&sir unsay procedure para ma Dili na makabalik akong asawa sa abroad need nako inyong tabang ma'am&sir para Dili na sya makabalik sa abroad
ReplyDeletegood day maam sir asa ko pwde maka apply sa dole akap form financial assistance thank u poh ng marami. god bless sa atong tanan
ReplyDeleteSir nganong dili mo moreply s mga pangutana dinhi s link para pd onta masayod ta s mga angay nga buhaton
ReplyDelete